nur athirah nabila mohd idros, hazura mohamed and ruzzakiah jenal.  (2020).  customer satisfaction of e-hailing: an item development.  - international journal of management (ijm).  1157-1165. 

emy salfarina alias, muriati mukhtar, ruzzakiah jenal.  (2019).  instrument development for measuring the acceptance of uc&c: a content validity study.  - international journal of advanced computer science and applications.  187-193. 

nur afyfah suwadi, ruzzakiah jenal.  (2019).  analysis of process chain network for book borrowing process.  - journal of engineering science and technology.  1940-1947. 

abukar mohamed, ruzzakiah jenal, siti aishah hanawi.  (2018).  the impact of e-commerce adoption for small and medium enterprise in developing country: a case study uganda.  - journal of theoretical and applied information technology.  . 

amelia natasya abdul wahab, ang mei choo, ruzzakiah jenal, muriati mukhtar, nur fazidah elias, haslina arshad, noraidah ashaari@sahari, syaimak abdul shukor.  (2018).  mooc implementation in addressing the needs of generation z towards discrete mathematics learning.  - journal of theoretical and applied information technology.  . 

zainal rasyid mahayuddin, nur afyfah suwadi, ruzzakiah jenal, haslina arshad, trio adiono.  (2018).  implementing smart mobile application to achieve a sustainable campus.  - international journal of supply chain management.  . 

emy salfarina alias, muriati mukhtar, ruzzakiah jenal.  (2018).  adoption of unified communications and collaboration from the perspective of diffusion of innovation and service dominant logic: a preliminary view.  - international journal on advanced science, engineering and information technology.  . 

hazura mohamed, nur fazidah elias, muriati mukhtar, yazrina yahya, siti aishah hanawi, ruzzakiah jenal, wan azlin zurita wan ahmad.  (2015).  model nilai cipta-sama dalam sistem pengukuran prestasi.  - jurnal pengurusan.  155-163. 

wan rosmanira ismail, ruzzakiah jenal, nur asyikin hamdan.  (2012).  goal programming based master plan for cyclical nurse scheduling.  - journal of theoretical and applied information technology.  46(1):499-504. 

ruzzakiah jenal, wan rosmanira ismail, liong choong yeun & ahmed oughalime.  (2011).  a cyclical nurse schedule using goal programming.  - itb journal of science.  43 A(3):151-164. 

wan rosmanira ismail, ruzzakiah jenal, liong choong yeun & mohd khairi muda.  (2009).  penjadualan kerja berkala jururawat menggunakan kaedah pengaturcaraan gol 0-1.  - sains malaysiana.  32(2):233-239. 

hairulliza mohamad judi, ruzzakiah jenal, devendran genasan.  (2009).  some experiences of quality control implementation in malaysian companies.  - european journal of scientific research.  27(1):34-45. 

hairulliza mohamad judi, ruzzakiah jenal, chai lai chun.  (2009).  product inspection using computer-aided acceptance sampling for smes.  - european journal of scientific research.  27(1):6-15.