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zeyu chen, stephanie hui-wen chuah, kandappan balasubramanian .  (2025).  be smart, but not humanless? prioritizing the improvement of service attributes in smart hotels based on an online reviews-driven method.  - sustainability.  1 - 22. 

crystal yip yoke-lin, joaquim dias soeiro, stephanie chiah hui- wen, s. mostafa rasoolimanesh.  (2024).  developing a sustainability index for hotels and resorts in malaysia: a hybrid delphi–ahp approach.  - asia pacific journal of innovation in hospitality and tourism (apjiht).  73 - 122. 

laing xiaoxin, victor wee eng lye, stephanie chuah hui-wen.  (2024).  gastronomic tourism: an integrated model for examining tourists’ intentions to revisit seafood destinations.  - asia pacific journal of innovation in hospitality and tourism .  145 - 167.