pensyarah universiti
pusat kajian teknologi & pengurusan perisian (softam)
yazrina@ukm.edu.my
Yazrina Yahya is currently an Associate Professor at the Faculty of Information Science and Technology at Universiti Kebangsaan Malaysia (UKM) where her academic career began in 1997. She was recently seconded to the Higher Education Leadership Academy (AKEPT) as the Deputy Director for Centre Leadership Sustainability. Her task at AKEPT requires her to establish global leadership management programs that will assist the leaders and communities of local and ASEAN academic institutions She has been appointed as the Governing Board Member of SEAMEO RIHED, responsible for operational policies, strategic planning, annual evaluation and review of the Centre`s programmes and budget within the framework of its approved Five-Year Development Plan and contributed through the meetings attended. Prior to her appointment at AKEPT, she was the UKM Director of Corporate Communication from 2019-2020 and the UKM Director / Deputy Director of International Relations Centre (UKM Global) from 2015-2019/ 2012 - 2015 respectively. Her extensive experience in internationalisation of higher education leads to her appointment as an associate fellow at The National Higher Education Institute (IPPTN) Malaysia under the cluster of HEI Internationalisation. She was attached to AirAsia Berhad in 2012 as an Innovation and Strategic Analyst where she developed the IT Strategic Plan for AirAsia Management, involved in various projects related to IT and innovation of AirAsia systems. Her landmark contribution to Malaysia’s STEM development in Malaysia includes the establishment of the Science and Technology Foresight Malaysia 2050 Emerging Science, Engineering and Technology (ESET) Study during her appointment as the Associate Fellow at the Academy of Sciences Malaysia (ASM) (2015-2019). Her research works in the area of Service Science is established via her writings in a book “Service Excellence for Sustainability: Lessons from Malaysia, Japan and Taiwan” and also in her postgraduate supervisions at the faculty.
yazrina yahya, norazharuddin shah abdullah. (2025). naratif baharu pengantarabangsaan pendidikan tinggi: mencorak pemimpin masa hadapan. - . 148 - 179.
yazrina yahya. (2025). mastering leadership in higher education. a practical guide for today's learner. - . .
najmeh sadat jaddi, salwani abdullah, zalinda othman, yazrina yahya, mohd zakree ahmad nazri, say leng goh, fatemeh alvankarian, jafar alvankarian. (2025). optimizing heart-kidney interaction for cancer detection through physiological process simulation as a decision support system. - ieee access. 79169 - 79179.
yazrina yahya, laurene chua-garcia, nordiana nordin. (2024). . - leaders in managing international communication in higher education. .
yazrina yahya. (2024). an impact evaluation of the higher education leadership academy (akept) ministry of higher education malaysia. - . .
najmeh sadat jaddi, salwani abdullah, zalinda othman, yazrina yahya, mohd zakree ahmad nazri, say leng goh, fatemeh alvankarian, jafar alvankarian. (2025). optimizing heart-kidney interaction for cancer detection through physiological process simulation as a decision support system. - ieee access. 79169 - 79179.
mukhtar m., ismail m.n., yahya y.. (2012). a hierarchical classification of co-creation models and techniques to aid in product or service design. - computers in industry. 289-297.
wan azlin zurita, muriati mukhtar, yazrina yahya. (2018). evaluating the applicability of a social content management framework: a case analysis. - international journal of advanced computer science and applications. .
najmeh sadat jaddi, salwani abdullah, zalinda othman, yazrina yahya, mohd zakree ahmad nazri, say leng goh, fatemeh alvankarian, jafar alvankarian. (2025). optimizing heart-kidney interaction for cancer detection through physiological process simulation as a decision support system. - ieee access. 79169 - 79179.
chao, yu; elias, nur fazidah; yahya, yazrina; jenal, ruzzakiah. (2024). technologies on intelligent financial risk early warning in higher education institutions: a systematic review. - international journal on informatics visualization. 1487 - 1495.
patak, andi anto; hidayat, rahmat; yahya, yazrina. (2024). bridging synchronous and asynchronous learning through english presentation course. - international journal on advanced science, engineering and information technology. 1574 - 1580.
norazharuddin shah abdullah azian mohmad azman, ismie roha mohamed jais, erlane k ghani, yazrina yahya. (2024). constructing a competency assessment tool for institutional leaders in malaysian universities: the academics perspective. - educational administration: theory and practice. 3102 - 3114.
shah abdullah, norazharuddin; ghani, erlane k.; mohamed jais, ismie roha; yahya, yazrina. (2024). the institutional leaders in universities: a framework for improving competency assessment. - journal of ecohumanism. 1336 - 1345.
bayu priyatna, zainab abu bakar, norshuhani zamin, yazrina yahya. (2023). machine learning trends in mushroom agriculture: a systematic review methodology. - lncs 14322 advances in visual informatics 8th international visual informatics conference ivic 2023 selangor, malaysia, november 15-17, 2023. 583-594.
vasaki seenivasagam, zainab abu bakar, norshuhani zamin, yazrina yahya. (2023). theoretical analysis of research methodology to study emotions using emotion ai among malaysian e-learning tertiary students for prototype of adaptive interface. - lncs 14322 advances in visual informatics 8th international visual informatics conference, ivic 2023 selamgor, malaysia, november 15-17, 2023. 101-108.
yazeed al moaiad, zainab abu bakar, ahamd mhd emad diab, norshuhani zamin, yazrina yahya. (2023). cloud service provider cost for online university: amazon web services versus oracle cloud infrastructure. - lecture notes in computer science 14322 advances in visual informatics 8th international visual informatics conference, ivic 2023 selangor, malaysia november 15-17, 2023. 302-313.
yazeed al moaiad, zainab abu bakar, norshuhani zamin, yazrina yahya. (2023). iso 9126 quality model for evaluating of student portal: al-madinah international university (case study. - special issue no. 15. 2nd international conference on business, finance, management and economics (bizfame), kedah, malaysia, 21-22 jun 2023. 113-119.
noorfiza mohd noor, muriati mukhtar, yazrina yahya. (2011). user satisfaction of the mysms service: a value co-creation approach. - 2011 international conference on electrical engineering and informatics, iceei 2011; bandung. .
yazrina yahya, norazharuddin shah abdullah. (2025). naratif baharu pengantarabangsaan pendidikan tinggi: mencorak pemimpin masa hadapan. - . 148 - 179.
ainol haryati ibrahim, yazrina yahya. (2024). global visibility and branding. - . 21 - 40.
nordin yahaya, yazrina yahya. (2024). leadership and perspectives of internationalisation of higher education. - . 1 - 20.
yazrina yahya, doria abdullah. (2023). making students feel at home through a student ambassadorship program the universiti kebangsaan malaysia experience. - routledge studies in global student mobi. 52-67.
abdul latiff ahmad, yazrina yahya, nur haiqal rawlins una abdullah, aida syahirah mohammad. (2020). community engagement through internationalization: the universiti kebangsaan malaysia experience. - . 43-53.
yazrina yahya, norazharuddin shah abdullah. (2025). naratif baharu pengantarabangsaan pendidikan tinggi: mencorak pemimpin masa hadapan. - . 148 - 179.
yazrina yahya. (2024). pembangunan pasukan dan kepimpinan strategik . - program kepimpinan dinamik: memacu kecemerlangan dalam perkhidmatan. .
yazrina yahya. (2024). program kepimpinan berimpak tinggi: pendekatan kepimpinan berprestasi tinggi. - . .
yazrina yahya. (2024). . - tiga dasawarsa: evolusi 30 tahun fakulti teknologi dan sains maklumat. .
nurhizam safie mohd satar, mohd ridzwan yaakub, nazatul aini abd majid, syaimak abdul shukor, umi asma mokhtar, wan fariza paizi@fauzi, noorayisahbe mohd yaacob, yazrina yahya, mohamad adilah mohamad haini, rais imam. (2024). tiga dasawarsa: menjulang ilmu ke langit, mengakar budi ke bumi, menyulam mutu insani. - . .
yazrina yahya. (2024). effective communication in the healthcare. - komunikasi berkesan. .
yazrina yahya. (2024). pembangunan pasukan dan kepimpinan strategik . - program kepimpinan dinamik: memacu kecemerlangan dalam perkhidmatan. .
romyen kosaikanont, chritelle mae barez agustin, philip masterson, natthamon, eko hari pumono, yazrina yahya, monsiri chintanawisit. (2024). the study of the state of science research and innovation in the maritime southeast asian countries. - . .
yazrina yahya. (2024). program kepimpinan berimpak tinggi: pendekatan kepimpinan berprestasi tinggi. - . .
yazrina yahya. (2024). ensuring sustainability in the internationalization of higher education: the role of leadership in partnership and alliance strategies. - the 10th anniversary of the dies training course management of internationalisation. .