prof. dr. khairul anuar bin mohd ali

pensyarah universiti

ukm-graduate school of business (ukm-gsb)

 kabma@ukm.edu.my

No. Telefon Rasmi :  60389214842

No. rasmi:
UKM : 03 8921 5555



   Biografi/ Biography :

  • Khairul Anuar Mohd Ali is a Professor in the field of Operations Management and Quality Management at the UKM-Graduate School of Business (UKM-GSB). He received his first degree in Bachelor Business Administration from Washington State University, USA, his Master in Business Administration from Universiti Kebangsaan Malaysia and his PhD from Universiti Utara Malaysia. His current research interests are in the area of quality management, performance measurement and customer satisfaction. His current research project are on the development of Customer Satisfaction Index and Mathematical Modeling for Performance Measurement of Malaysian Local Authorities, both funded by relevant Research Grants. Dr Khairul’s research works have appeared in various international refereed journals such as Total Quality Management & Business Excellence Journal, Quality & Quantity International Journal, Social Indicators Research Journal, International Review of Business Research Papers, Journal of Global Business Management, Management Science Letters, International Journal of Advanced Science and Technology, LogForum Scientific Journal of Logistics, International Food Research Journal, Journal of Small Business and Enterprise Development, Journal of Quality Measurement and Analysis, Pakistan Journal of Nutrition, The Indonesian Management & Accounting Research and Jurnal Sains Malaysiana.
    Khairul Anuar Mohd Ali is a Professor in the field of Operations Management and Quality Management at the UKM-Graduate School of Business (UKM-GSB). He received his first degree in Bachelor Business Administration from Washington State University, USA, his Master in Business Administration from Universiti Kebangsaan Malaysia and his PhD from Universiti Utara Malaysia. His current research interests are in the area of quality management, performance measurement and customer satisfaction. His current research project are on the development of Customer Satisfaction Index and Mathematical Modeling for Performance Measurement of Malaysian Local Authorities, both funded by relevant Research Grants. Dr Khairul’s research works have appeared in various international refereed journals such as Total Quality Management & Business Excellence Journal, Quality & Quantity International Journal, Social Indicators Research Journal, International Review of Business Research Papers, Journal of Global Business Management, Management Science Letters, International Journal of Advanced Science and Technology, LogForum Scientific Journal of Logistics, International Food Research Journal, Journal of Small Business and Enterprise Development, Journal of Quality Measurement and Analysis, Pakistan Journal of Nutrition, The Indonesian Management & Accounting Research and Jurnal Sains Malaysiana.

  • khairul anuar mohd ali.  (2022).  the external and internal environments.  - 1-32. 

     

    khairul anuar mohd ali.  (2022).  sampling techniques - part 1.  - 1-20. 

     

    khairul anuar mohd ali.  (2022).  sampling techniques - part 2.  - 1-26. 

     

    khairul anuar mohd ali.  (2022).  validity and reliability.  - 1-24. 

     

    khairul anuar mohd ali.  (2022).  quality management.  - 1-71. 

     

    sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makhbul, mohd helmi ali, siti daleela mohd wahid.  (2021).  exploring the effects of a modified higher education performance service quality model on organisational sustainability: the case of malaysian polytechnics.  - sustainability.  1-20. 

     

    p. l. rika fatimah, a.a.jemain, k.ibrahim, s.mohamad nasir, m.a.khairul anuar.  (2008).  quality_family deployment: a new perspective in determining priority importance for improving work performance in organization.  - social indicator research.  92(1):131-149. 

     

    sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makbul.  (2019).  assessing the effect of higher education service quality on job satisfaction among lecturers in premier polytechnics using hedperf model.  - logforum scientific journal of logistics.  425-436. 

     

    main naser fady alolayyan, khairul anuar mohd ali, fazli idris, ahmmed saadi ibrehem.  (2011).  advance mathematical model to study and anlyse the effects of total quality management (tqm) and operational flexibility on hospital performance.  - total quality management & business excellence.  22(12):1371-1393. 

     

    p.l. rika fatimah, jemain abdul aziz, m. a. khairul anuar, saludin mohd. nasir.  (2009).  quality_marriage deployment in determining priority needs for initiating marriage loyalty.  - quality and quantity.  43(3):401-416. 

     

    p. l. rika fatimah, a. a. jemain, k. ibrahim, s. mohammad nasir, m. a. khairul anuar.  (2009).  quality_family deployment: a new perspective in determining priority importance for improving work performance in organization.  - social indicators research.  92(1):131-149. 

     

    khairul anuar mohd ali, abdul aziz jemain, rushami zien yusoff & zakaria abas.  (2007).  efficient cost management through excellence quality management practices among local authorities in malaysia.  - total quality management & business excellence.  99-108. 

     

    wan mohd hirwani wan hussain, syed uzair syed othman, normilah mohd noh, syakinah ainan, faiz daud, khairul anuar mohd ali.  (2022).  global trends of ambulatory care centers: systematic and bibliometrics analysis.  - malaysian journal of public health medicine.  211-224. 

     

    fahad awad aber sawaean, khairul anuar mohd ali.  (2021).  the nexus between learning orientation, tqm practices, innovation culture, and organizational performance of smes in kuwait..  - interdisciplinary journal of information, knowledge, and management.  147-172. 

     

    fahad awad aber sawaean, khairul anuar mohd ali, ahmad a.a.s. alenezi.  (2021).  entrepreneurial leadership and organisational performance of smes in kuwait: the intermediate mechanisms of innovation management and learning orientation.  - interdisciplinary journal of information, knowledge, and management.  459-489. 

     

    sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makhbul, mohd helmi ali, siti daleela mohd wahid.  (2021).  exploring the effects of a modified higher education performance service quality model on organisational sustainability: the case of malaysian polytechnics.  - sustainability.  1-20. 

     

    adel th q shaher, khairul anuar mohd ali.  (2020).  the effect of entrepreneurial orientation on innovation performance: the mediation role of learning orientation on kuwait smes.  - management science letters.  3811-3820. 

     

    nora muda, humaida banu samsudin, noriza majid, khairul anuar mohd ali & wan rosmanira ismail.  (2012).  students perspective on lecturer characteristic for effective teaching.  - procedia social and behavioral sciences - ukm teaching and learning congress 2011. 

     

    f. idris, m. e. m. hassan, n. m. n. a rahman.  (2010).  the impacts of structural and infrastructural elements to service operations flexibility: the influence of technology.  - 2010 international conference on education and management technology (icemt 2010), cairo. 

     

    talib h.a., mohd ali k.a., idris f..  (2009).  a review of relationship between quality management and organizational performance : a study of food processing smes.  - proceedings - 2009 2nd ieee international conference on computer science and information technology, iccsit 2009. 

     

    khairul anuar mohd ali, zainol mustafa, kamarulzaman ibrahim, azami zaharim & koh mei sin.  (2008).  correlation analysis on buyer-seller relationship in malaysia: with reference to similarity and relationship in managerial and quality perspective..  - proceedings of the 1st wseas international conference on multivariate analysis and its application in science and engineering 2008(maase`08) istanbul, turkey, may 27-30, 2008.  99-104. 

     

    muhammad naqib mat yunoh, khairul anuar mohd ali, ida rosnita ismail, wong kai yin.  (2019).  inovasi & keusahawanan-era revolusi industri 4.0.  - 18. 

     

    ahmad mahir razali, khairul anuar mohd ali, mohd rashid ab hamid & zainol mustafa.  (2014).  kesihatan dan kualiti hidup masyarakat.  - 143. 

     

    siti zawani ibrahim, mohd amran mohd daril, khairanum subari, mohamad ikbar abdul wahab, khairul anuar mohd ali.  (2022).  advanced transdisciplinary engineering and technology.  - 10. 

     

    muhammad naqib mat yunoh, khairul anuar mohd ali, ida rosnita ismail, wong kai yin.  (2019).  inovasi & keusahawanan-era revolusi industri 4.0.  - 18. 

     

    mohd ekhwan toriman, mohd cairul iqbal mohd amin, md zhahir kechot & khairul anuar mohd ali.  (2012).  amalan pengurusan dan budaya kuaaliti institusi pengajian tinggi di malaysia.  - Bab 9 : 164-180. 

     

    khairul anuar mohd ali, md zhazir kechot, mohd ekhwan toriman & mohd cairul iqbal mohd amin.  (2006).  amalan pengurusan dan budaya kualiti institusi pengajian tinggi awam di malaysia.  - 211-223. 

     

    khairul anuar mohd ali, mohd ekhwan toriman & mohd cairul iqbal mohd amin.  (2006).  amalan pengurusan dan budaya kualiti di institusi pengajian tinggi di malaysia.  - 12 dan 211-223. 

     

    ahmad mahir razali, khairul anuar mohd ali, mohd rashid ab hamid & zainol mustafa.  (2014).  kesihatan dan kualiti hidup masyarakat.  - 143. 

     

    khairul anuar mohd ali.  (2022).  sampling techniques - part 1.  - 1-20. 

     

    khairul anuar mohd ali.  (2022).  sampling techniques - part 2.  - 1-26. 

     

    khairul anuar mohd ali.  (2022).  validity and reliability.  - 1-24. 

     

    khairul anuar mohd ali.  (2022).  data collection methods - introduction and interviews.  - 1-23. 

     

    khairul anuar mohd ali.  (2022).  observation.  - 1-17.