prof. madya dr. khairul anuar bin mohd ali

pensyarah universiti

ukm-graduate school of business (ukm-gsb)

 kabma@ukm.edu.my

No. sambungan :  60389214842

No. rasmi:
UKM : 03 8921 5555



   Biografi/ Biography :

  • Khairul Anuar Mohd Ali is an Associate Professor at the UKM-Graduate School of Business. He received his first degree in Bachelor Business Administration from Washington State University, USA, his Master in Business Administration from Universiti Kebangsaan Malaysia and his PhD from Universiti Utara Malaysia. His current research interests are in the area of quality management, performance measurement and customer satisfaction. His current research project are on the development of Customer Satisfaction Index and Mathematical Modeling for Performance Measurement of Malaysian Local Authorities, both funded by relevant Research Grants. Dr Khairul’s research works have appeared in various international refereed journals such as Total Quality Management & Business Excellence Journal, Quality & Quantity International Journal, Social Indicators Research Journal, International Review of Business Research Papers, Journal of Global Business Management, Management Science Letters, International Journal of Advanced Science and Technology, LogForum Scientific Journal of Logistics, International Food Research Journal, Journal of Small Business and Enterprise Development, Journal of Quality Measurement and Analysis, Pakistan Journal of Nutrition, The Indonesian Management & Accounting Research and Jurnal Sains Malaysiana.
    Khairul Anuar Mohd Ali is an Associate Professor at the UKM-Graduate School of Business. He received his first degree in Bachelor Business Administration from Washington State University, USA, his Master in Business Administration from Universiti Kebangsaan Malaysia and his PhD from Universiti Utara Malaysia. His current research interests are in the area of quality management, performance measurement and customer satisfaction. His current research project are on the development of Customer Satisfaction Index and Mathematical Modeling for Performance Measurement of Malaysian Local Authorities, both funded by relevant Research Grants. Dr Khairul’s research works have appeared in various international refereed journals such as Total Quality Management & Business Excellence Journal, Quality & Quantity International Journal, Social Indicators Research Journal, International Review of Business Research Papers, Journal of Global Business Management, Management Science Letters, International Journal of Advanced Science and Technology, LogForum Scientific Journal of Logistics, International Food Research Journal, Journal of Small Business and Enterprise Development, Journal of Quality Measurement and Analysis, Pakistan Journal of Nutrition, The Indonesian Management & Accounting Research and Jurnal Sains Malaysiana.

  • khairul anuar mohd ali.  (2021).  aggregate planning: operations management and decision analysis.  - 1-62. 

     

    khairul anuar mohd ali, sulaiman mohammed khalid, zafir khan mohamed makhbul.  (2021).  impact of service quality on malaysian polytehnic sustainability using modified hedperf model: an empirical study.  - 6th asia international conference 2020.  159-163. 

     

    khairul anuar mohd ali.  (2021).  organization development: entering and contracting.  - 1-12. 

     

    khairul anuar mohd ali.  (2021).  quality management: managing quality for competitive advantage.  - 1-71. 

     

    khairul anuar mohd ali.  (2021).  supply chain management: operations management.  - 1-62. 

     

    sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makhbul, mohd helmi ali, siti daleela mohd wahid.  (2021).  exploring the effects of a modified higher education performance service quality model on organisational sustainability: the case of malaysian polytechnics.  - sustainability.  1-20. 

     

    p. l. rika fatimah, a.a.jemain, k.ibrahim, s.mohamad nasir, m.a.khairul anuar.  (2008).  quality_family deployment: a new perspective in determining priority importance for improving work performance in organization.  - social indicator research.  92(1):131-149. 

     

    sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makbul.  (2019).  assessing the effect of higher education service quality on job satisfaction among lecturers in premier polytechnics using hedperf model.  - logforum scientific journal of logistics.  425-436. 

     

    main naser fady alolayyan, khairul anuar mohd ali, fazli idris, ahmmed saadi ibrehem.  (2011).  advance mathematical model to study and anlyse the effects of total quality management (tqm) and operational flexibility on hospital performance.  - total quality management & business excellence.  22(12):1371-1393. 

     

    p.l. rika fatimah, jemain abdul aziz, m. a. khairul anuar, saludin mohd. nasir.  (2009).  quality_marriage deployment in determining priority needs for initiating marriage loyalty.  - quality and quantity.  43(3):401-416. 

     

    p. l. rika fatimah, a. a. jemain, k. ibrahim, s. mohammad nasir, m. a. khairul anuar.  (2009).  quality_family deployment: a new perspective in determining priority importance for improving work performance in organization.  - social indicators research.  92(1):131-149. 

     

    khairul anuar mohd ali, abdul aziz jemain, rushami zien yusoff & zakaria abas.  (2007).  efficient cost management through excellence quality management practices among local authorities in malaysia.  - total quality management & business excellence.  99-108. 

     

    nora muda, humaida banu samsudin, noriza majid, khairul anuar mohd ali & wan rosmanira ismail.  (2012).  students perspective on lecturer characteristic for effective teaching.  - procedia social and behavioral sciences - ukm teaching and learning congress 2011. 

     

    talib h.a., mohd ali k.a., idris f..  (2009).  a review of relationship between quality management and organizational performance : a study of food processing smes.  - proceedings - 2009 2nd ieee international conference on computer science and information technology, iccsit 2009. 

     

    nora muda, humaida banu samsudin, noriza majid, khairul anuar mohd ali & wan rosmanira ismail.  (2012).  students perspective on lecturer characteristic for effective teaching.  - procedia social and behavioral sciences - ukm teaching and learning congress 2011. 

     

    f. idris, m. e. m. hassan, n. m. n. a rahman.  (2010).  the impacts of structural and infrastructural elements to service operations flexibility: the influence of technology.  - 2010 international conference on education and management technology (icemt 2010), cairo. 

     

    talib h.a., mohd ali k.a., idris f..  (2009).  a review of relationship between quality management and organizational performance : a study of food processing smes.  - proceedings - 2009 2nd ieee international conference on computer science and information technology, iccsit 2009. 

     

    khairul anuar mohd ali, zainol mustafa, kamarulzaman ibrahim, azami zaharim & koh mei sin.  (2008).  correlation analysis on buyer-seller relationship in malaysia: with reference to similarity and relationship in managerial and quality perspective..  - proceedings of the 1st wseas international conference on multivariate analysis and its application in science and engineering 2008(maase`08) istanbul, turkey, may 27-30, 2008.  99-104. 

     

    muhammad naqib mat yunoh, khairul anuar mohd ali, ida rosnita ismail, wong kai yin.  (2019).  inovasi & keusahawanan-era revolusi industri 4.0.  - 18. 

     

    ahmad mahir razali, khairul anuar mohd ali, mohd rashid ab hamid & zainol mustafa.  (2014).  kesihatan dan kualiti hidup masyarakat.  - 143. 

     

    muhammad naqib mat yunoh, khairul anuar mohd ali, ida rosnita ismail, wong kai yin.  (2019).  inovasi & keusahawanan-era revolusi industri 4.0.  - 18. 

     

    mohd ekhwan toriman, mohd cairul iqbal mohd amin, md zhahir kechot & khairul anuar mohd ali.  (2012).  amalan pengurusan dan budaya kuaaliti institusi pengajian tinggi di malaysia.  - Bab 9 : 164-180. 

     

    khairul anuar mohd ali, mohd ekhwan toriman & mohd cairul iqbal mohd amin.  (2006).  amalan pengurusan dan budaya kualiti di institusi pengajian tinggi di malaysia.  - 12 dan 211-223. 

     

    khairul anuar mohd ali, md zhazir kechot, mohd ekhwan toriman & mohd cairul iqbal mohd amin.  (2006).  amalan pengurusan dan budaya kualiti institusi pengajian tinggi awam di malaysia.  - 211-223. 

     

    mohd ekhwan toriman, khairul anuar mohd ali & mohd cairul iqbal mohd amin.  (2006).  amalan pengurusan dan budaya kualiti di institusi pengajian tinggi di malaysia.  - 9 dan 164-178. 

     

    ahmad mahir razali, khairul anuar mohd ali, mohd rashid ab hamid & zainol mustafa.  (2014).  kesihatan dan kualiti hidup masyarakat.  - 143. 

     

    khairul anuar mohd ali.  (2021).  quality management: managing quality for competitive advantage.  - 1-71. 

     

    khairul anuar mohd ali.  (2021).  aggregate planning: operations management and decision analysis.  - 1-62. 

     

    khairul anuar mohd ali.  (2021).  supply chain management: operations management.  - 1-62. 

     

    khairul anuar mohd ali.  (2021).  case study operations management : ikea (malaysia).  - 1-19. 

     

    khairul anuar mohd ali.  (2021).  organization development: entering and contracting.  - 1-12.