pensyarah universiti
ukm-graduate school of business (ukm-gsb)
kabma@ukm.edu.my
Kluster Kepakaran/ Cluster of Expertise :
Transformasi Sosial dan Ekonomi,
Biografi/ Biography :
Khairul Anuar Mohd Ali is a Professor in the field of Operations Management and Quality Management at the UKM-Graduate School of Business (UKM-GSB). He received his first degree in Bachelor Business Administration from Washington State University, USA, his Master in Business Administration from Universiti Kebangsaan Malaysia and his PhD from Universiti Utara Malaysia. His current research interests are in the area of quality management, performance measurement and customer satisfaction. His current research project are on the development of Customer Satisfaction Index and Mathematical Modeling for Performance Measurement of Malaysian Local Authorities, both funded by relevant Research Grants. Dr Khairul’s research works have appeared in various international refereed journals such as Total Quality Management & Business Excellence Journal, Quality & Quantity International Journal, Social Indicators Research Journal, International Review of Business Research Papers, Journal of Global Business Management, Management Science Letters, International Journal of Advanced Science and Technology, LogForum Scientific Journal of Logistics, International Food Research Journal, Journal of Small Business and Enterprise Development, Journal of Quality Measurement and Analysis, Pakistan Journal of Nutrition, The Indonesian Management & Accounting Research and Jurnal Sains Malaysiana.
Khairul Anuar Mohd Ali is a Professor in the field of Operations Management and Quality Management at the UKM-Graduate School of Business (UKM-GSB). He received his first degree in Bachelor Business Administration from Washington State University, USA, his Master in Business Administration from Universiti Kebangsaan Malaysia and his PhD from Universiti Utara Malaysia. His current research interests are in the area of quality management, performance measurement and customer satisfaction. His current research project are on the development of Customer Satisfaction Index and Mathematical Modeling for Performance Measurement of Malaysian Local Authorities, both funded by relevant Research Grants. Dr Khairul’s research works have appeared in various international refereed journals such as Total Quality Management & Business Excellence Journal, Quality & Quantity International Journal, Social Indicators Research Journal, International Review of Business Research Papers, Journal of Global Business Management, Management Science Letters, International Journal of Advanced Science and Technology, LogForum Scientific Journal of Logistics, International Food Research Journal, Journal of Small Business and Enterprise Development, Journal of Quality Measurement and Analysis, Pakistan Journal of Nutrition, The Indonesian Management & Accounting Research and Jurnal Sains Malaysiana.
moustafa mohamed hassan, khairul anuar mohd ali. (2026). from vuca to vuca prime: steering higher education with e-leadership, artificial intelligence, and deep learning . - higher educational leadership in vuca . 97 - 112.
muhammad anas bin mohd bukhori, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). exploring the dynamics of service quality, satisfaction, and loyalty in malaysian private higher education institutions. - international journal of research and innovation in social science (ijriss). 5640 - 5651.
moustafa mohamed hassan, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). an empirical mixed-methods study of artificial intelligence perceptions in virtual teamwork. - lex localis - journal of local self-government. 1393 - 1404.
kausilyah chandran, khairul anuar mohd ali, maryam jamilah ashaari . (2025). intellectual structure of green human resource management and environmental self-efficacy: mapping research trends. - international journal of research and innovation in social science (ijriss). 1034 - 1050.
moustafa mohamed hassan, khairul anuar mohd ali. (2025). empowering patients: how society 5.0 technologies transform diabetes care. - community healthcare management. 49 - 60.
shahawati binti umar, jawaria ahmad, muhammad anas bin mohd bukhori, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). transforming higher-education-institutes: impact of change management on sustainable performance through transformational leadership and knowledge management. - sustainability. 1 - 28.
qing yang, abdullah al mamun, siyu long, jingzu gao, khairul anuar mohd ali. (2024). the effect of environmental values, beliefs, and norms on social entrepreneurial intentions among chinese university students. - humanities and social sciences communications. 1 - 14.
jawaria ahmad, abdullah al mamun, mohammad masukujjaman, zafir khan mohamed makhbul, khairul anuar mohd ali. (2023). modeling the workplace pro-environmental behavior through green human resource management and organizational culture: evidence from an emerging economy. - heliyon. 1-17.
jawaria ahmad, abdullah al mamun, mohammad nurul hassan reza, zafir khan mohamed makhbul, khairul anuar mohd ali. (2023). green human resource management, competitive advantages, and green ambidexterity: using partial least squares structural equation modeling and necessary condition analysis. - environmental science and pollution research. 57938-57957.
sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makhbul, mohd helmi ali, siti daleela mohd wahid. (2021). exploring the effects of a modified higher education performance service quality model on organisational sustainability: the case of malaysian polytechnics. - sustainability. 1-20.
moustafa mohamed hassan, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). an empirical mixed-methods study of artificial intelligence perceptions in virtual teamwork. - lex localis - journal of local self-government. 1393 - 1404.
meng na, li rong, mohd helmi ali, syed shah alam, mohammad masukujjaman, khairul anuar mohd ali. (2023). the mediating role of brand trust and brand love between brand experience and loyalty: a study on smartphones in china. - behavioral sciences. 1-21.
sulaiman mohammed khalid, khairul anuar mohd ali, zafir khan mohamed makbul. (2019). assessing the effect of higher education service quality on job satisfaction among lecturers in premier polytechnics using hedperf model. - logforum scientific journal of logistics. 425-436.
main naser fady alolayyan, khairul anuar mohd ali, fazli idris, ahmmed saadi ibrehem. (2011). advance mathematical model to study and anlyse the effects of total quality management (tqm) and operational flexibility on hospital performance. - total quality management & business excellence. 22(12):1371-1393.
p. l. rika fatimah, a. a. jemain, k. ibrahim, s. mohammad nasir, m. a. khairul anuar. (2009). quality_family deployment: a new perspective in determining priority importance for improving work performance in organization. - social indicators research. 92(1):131-149.
abdullah a. afifi, khairul anuar mohd ali, ummu ajirah abd rauf . (2025). waqf within business model framework: a review and research agenda . - international journal of research and innovation in social science (ijriss). 3373 - 3394.
muhammad anas bin mohd bukhori, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). exploring the dynamics of service quality, satisfaction, and loyalty in malaysian private higher education institutions. - international journal of research and innovation in social science (ijriss). 5640 - 5651.
moustafa mohamed hassan, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). an empirical mixed-methods study of artificial intelligence perceptions in virtual teamwork. - lex localis - journal of local self-government. 1393 - 1404.
shahawati binti umar, jawaria ahmad, muhammad anas bin mohd bukhori, khairul anuar mohd ali, wan mohd hirwani wan hussain. (2025). transforming higher-education-institutes: impact of change management on sustainable performance through transformational leadership and knowledge management. - sustainability. 1 - 28.
kausilyah chandran, khairul anuar mohd ali, maryam jamilah ashaari . (2025). intellectual structure of green human resource management and environmental self-efficacy: mapping research trends. - international journal of research and innovation in social science (ijriss). 1034 - 1050.
nora muda, humaida banu samsudin, noriza majid, khairul anuar mohd ali & wan rosmanira ismail. (2012). students perspective on lecturer characteristic for effective teaching. - procedia social and behavioral sciences - ukm teaching and learning congress 2011. .
f. idris, m. e. m. hassan, n. m. n. a rahman. (2010). the impacts of structural and infrastructural elements to service operations flexibility: the influence of technology. - 2010 international conference on education and management technology (icemt 2010), cairo. .
talib h.a., mohd ali k.a., idris f.. (2009). a review of relationship between quality management and organizational performance : a study of food processing smes. - proceedings - 2009 2nd ieee international conference on computer science and information technology, iccsit 2009. .
moustafa mohamed hassan, khairul anuar mohd ali. (2026). from vuca to vuca prime: steering higher education with e-leadership, artificial intelligence, and deep learning . - higher educational leadership in vuca . 97 - 112.
moustafa mohamed hassan, khairul anuar mohd ali. (2025). empowering patients: how society 5.0 technologies transform diabetes care. - community healthcare management. 49 - 60.
ali said jaboob, ali mohsin ba awain, khairul anuar mohd ali, al montaser mohammad. (2024). introduction to operation and supply chain management for entrepreneurship. - . 52-80.
ali mohsin ba awain, ali said jaboob, anwar alsheyadi, khairul anuar mohd ali. (2024). empowering women worldwide: education, mentorship, and skill-building for women's leadership. - . 17 - 36.
siti zawani ibrahim, mohd amran mohd daril, khairanum subari, mohamad ikbar abdul wahab, khairul anuar mohd ali. (2022). development of attributes of quality tools and techniques for quality engineering improvement. - advanced structured materials. 143-152.
ammar bin ab rahman; khairul anuar bin mohd ali. (2022). hubungan antara pemerkasaan psikologi terhadap prestasi kerja dengan perantaraan efikasi kendiri. - journal of education and social sciences. 52-58.
muhammad naqib mat yunoh, khairul anuar mohd ali, ida rosnita ismail, wong kai yin. (2019). kualiti dan inovasi dalam pks industri makanan dan minuman di malaysia. - . 83-100.
ida nadia hamidon & khairul anuar mohd ali. (2016). peranan universiti sebagai pembimbing terhadap kecenderugan keusahawan pelajar. - journal of global business and social entrepreneurship. 48-54.
wan mohd hirwani wan hussain, rosmah mat isa, khairul akmaliah adham, khairul anuar mohd ali, low soo wah, nasuha nordin, nur laili ab. ghani. (2015). pengukuhan penerbitan bahan pengajaran ukm-gsb. - reforming the grey areas. .
zainol bin mustafa, nur riza bt. mohd. suradi, khairul anuar bin mohd ali, nora muda, faridatulazna ahmad shahabuddin, norkisme zainal abidin, mohd saiful izwaan saadon, khairul zaim kamarulzaman. (2015). integration of kano model & servqual into qfd for developing training course program. - . .
khalilah abd hafiz, khairul anuar mohd ali, nik mohd hazrul nik hashim, mohd faizal hamzah. (2023). beautypreneurs brand, product attributes, and perceived brand image on purchase intention of colour cosmetic brands. - asian academy of management international conference 2023. 1-17.
khairul anuar mohd ali. (2022). transformational change. - . 1-28.
khairul anuar mohd ali. (2022). workforce diversity, inclusion, and wellness. - . 1-15.
khairul anuar mohd ali. (2022). continuous change. - . 1-23.
khairul anuar mohd ali. (2022). logistic management. - . 1-25.
BUSINESS[INCL. ACCOUNTING,FINANCE & MARKETING] :SOCIAL SCIENCES
OPERATIONS MANAGEMENT
Pengalaman / Experience : 25 tahun/years(s)