adawiyah md ashar, nur fazidah elias, ruzzakiah jenal, meng chun lam, maheshwara rao appannan, siti aishah iskandar.  (2025).  evaluating and optimizing mysejahtera app analytics for sustainable digital government services.  - ieee access.  68180 - 68200. 

emy salfarina alias, muriati mukhtar, ruzzakiah jenal.  (2019).  instrument development for measuring the acceptance of uc&c: a content validity study.  - international journal of advanced computer science and applications.  187-193. 

nur afyfah suwadi, ruzzakiah jenal.  (2019).  analysis of process chain network for book borrowing process.  - journal of engineering science and technology.  1940-1947. 

wan rosmanira ismail, ruzzakiah jenal, liong choong yeun & mohd khairi muda.  (2009).  penjadualan kerja berkala jururawat menggunakan kaedah pengaturcaraan gol 0-1.  - sains malaysiana.  32(2):233-239. 

adawiyah md ashar, nur fazidah elias, ruzzakiah jenal, meng chun lam, maheshwara rao appannan, siti aishah iskandar.  (2025).  evaluating and optimizing mysejahtera app analytics for sustainable digital government services.  - ieee access.  68180 - 68200. 

chao, yu; elias, nur fazidah; yahya, yazrina; jenal, ruzzakiah.  (2024).  technologies on intelligent financial risk early warning in higher education institutions: a systematic review.  - international journal on informatics visualization.  1487 - 1495. 

nur niswah hasina mohammad amin, amelia natasya abdul wahab, nur fazidah elias, ruzzakiah jenal, muhammad ihsan jambak, nur afini natrah mohd ashril.  (2024).  a lean service conceptual model for digital transformation in the competitive service industry.  - international journal of advanced computer science and applications advantages .  146 - 157. 

eliza annis thangaiah, ruzzakiah jenal and jamaiah yahaya.  (2022).  determining the values and attributes of elearning from vocational students' perspectives.  - asm science journal.  1-12. 

eliza annis thangaiah, ruzzakiah jenal, jamaiah yahaya.  (2021).  integration of value co-creation into the e-learning platform.  - international journal of advanced computer science and applications.  153-159. 

eliza annis thangaiah, ruzzakiah jenal, jamaiah yahaya.  (2021).  determining the values and attributes in e-learning from vocational teacher's perspectives.  - international conference on electrical engineering and informatics (iceei).  1-6. 

kinn abass bakon, nur fazidah elias, ruzzakiah jenal.  (2021).  conceptual framework of value in use and e-learning success.  - 2021 international conference on electrical engineering and informatics (iceei).  1-6. 

nur athirah nabila mohd idros, hazura mohamed, ruzzakiah jenal.  (2019).  determinant factors of customer satisfaction for e-hailing service: a preliminary study.  - recent trends in data science and soft computing: proceedings of the 3rd international conference of reliable information and communication technology irict 2018.  803-811. 

zainal rasyid mahayuddin, nur afyfah suwadi, ruzzakiah jenal, haslina arshad & trio adiono.  (2018).  implementation of digital campus in fostering campus sustainability.  - proceedings of the 3rd international conference on applied science and technology (icast'18), aip conference proceeding.  . 

wan rosmanira ismail dan ruzzakiah jenal.  (2013).  master plan nurse duty roster using the 0-1 goal programming technique.  - aip conference proceedings - proceedings of the 20th national symposium on mathematical sciences.  . 

abdul hadi azman, muhamad alias md jedi, ahmad yunus mohd noor.  (2024).  strategi pelaksanaan bengkel dalam talian yang berkesan.  - .  89 - 99. 

muhammad azeem mohamed haris, ruzzakiah jenal, siti aishah hanawi & hazura mohamed.  (2022).  aplikasi mudah alih e-suplemen pintar.  - .  154-164. 

nur fazidah elias, ruzzakiah jenal, hazilah mohd amin, hazura mohamed, siti aishah hanawi.  (2021).  service science sustainability from the view of asia pacific.  - .  1-12. 

nur fazidah elias, ruzzakiah jenal, hazura mohamed, siti aishah hanawi, hazilah mohd amin, roham yeganegi, nur athirah nabila mohd idros.  (2021).  e-service innovation through malaysian consumer perspectives: case studies of e-hailing and e-hypermarket.  - .  305-323. 

ruzzakiah jenal, zainal rasyid mahayuddin, nur afyfah suwadi.  (2021).  aplikasi pandu lalu ptsl.  - .  155-173. 

ruz zarina jenal, nurain naquiah ruslan, shasha salleh, ruzzakiah jenal .  (2025).  inovasi smart romat dalam meningkatkan penguasaan operasi tambah bagi pembelajaran matematik sekolah rendah.  - jurnal pendidikan sains dan matematik malaysia.  1 - 18. 

siti solehah mohd hamid, fazlina mohd ali, tan siok yee, lam meng chun, nur fazidah elias, ruzzakiah jenal.  (2024).  meneroka dunia roblox: bina, main dan belajar bersama mad club.  - buletin akses ftsm 2024.  . 

siti solehah mohd hamid, fazlina mohd ali, tan siok yee, lam meng chun, nur fazidah elias, ruzzakiah jenal.  (2024).  arventure: cabaran 24 jam reka ‘filter’ tiktok dengan blender dan fffecthouse.  - buletin akses.  . 

nur izyani ahmad, siti aishah hanawi, ruzzakiah jenal, mohd syazwan baharuddin.  (2024).  penentuan model pembelajaran mesin dalam pengelasan rating filem dan rancangan televisyen di platform penstriman netflix.  - .  . 

hazura mohamed, ruzzakiah jenal, siti fadzilah mat nor, nor samsiah sani, fadhilah rosdi, nazatul aini abdul majid, hadi affendy dahlan, khairul azmi abu bakar, wan fariza binti paizi@fauzi, kauthar mohd daud, nur fazidah elias, suhaila zainuddin, zaihoosnita hood, tan siok yee.  (2024).  karnival inovasi digital 2024.  - buletin akses ftsm.  . 

nur izyani ahmad, siti aishah hanawi, ruzzakiah jenal, mohd syazwan baharuddin.  (2024).  penentuan model pembelajaran mesin dalam pengelasan rating filem dan rancangan televisyen di platform penstriman netflix.  - .  . 

nurain naquiah ruslan, ruz zarina jenal, shasha salleh, ruzzakiah jenal.  (2024).  inovasi smart romat (robot matematik) dalam pembelajaran matematik sekolah rendah..  - anugerah persama 2024.  . 

siti solehah mohd hamid, fazlina mohd ali, tan siok yee, lam meng chun, nur fazidah elias, ruzzakiah jenal.  (2024).  meneroka dunia roblox: bina, main dan belajar bersama mad club.  - buletin akses ftsm 2024.  . 

siti solehah mohd hamid, fazlina mohd ali, tan siok yee, lam meng chun, nur fazidah elias, ruzzakiah jenal.  (2024).  arventure: cabaran 24 jam reka ‘filter’ tiktok dengan blender dan fffecthouse.  - buletin akses.  . 

hazura mohamed, ruzzakiah jenal, siti fadzilah mat nor, nor samsiah sani, fadhilah rosdi, nazatul aini abdul majid, hadi affendy dahlan, khairul azmi abu bakar, wan fariza binti paizi@fauzi, kauthar mohd daud, nur fazidah elias, suhaila zainuddin, zaihoosnita hood, tan siok yee.  (2024).  karnival inovasi digital 2024.  - buletin akses ftsm.  .