fengwen wang, eugene cheng-xi aw, stephanie hui-wen chuah, yudong zhang.  (2026).  powering china smes' sustainable performance: a combined importance-performance map analysis.  - sustainable development.  701 - 718. 

zeyu chen, stephanie hui-wen chuah, kandappan balasubramanian .  (2025).  be smart, but not humanless? prioritizing the improvement of service attributes in smart hotels based on an online reviews-driven method.  - sustainability.  1 - 22. 

stephanie hui-wen chuah, joaquim dias soeiro.  (2025).  when robot appearance and service style interact to influence customers’ willingness to pay: the mediating role of perceived restaurant quality.  - international journal of hospitality management.  1 - 12. 

fengwen wang, eugene cheng-xi aw, stephanie hui-wen chuah, yudong zhang.  (2026).  powering china smes' sustainable performance: a combined importance-performance map analysis.  - sustainable development.  701 - 718. 

kanapot kalnaovakul, kandappan balasubramanian, stephanie hui-wen chuah .  (2025).  service quality, customer sentiment and online ratings of beach hotels: an analysis of moderating factors.  - journal of hospitality and tourism insights.  988 - 1009. 

stephanie hui-wen chuah, joaquim dias soeiro.  (2025).  when robot appearance and service style interact to influence customers’ willingness to pay: the mediating role of perceived restaurant quality.  - international journal of hospitality management.  1 - 12. 

zeyu chen, stephanie hui-wen chuah, kandappan balasubramanian .  (2025).  be smart, but not humanless? prioritizing the improvement of service attributes in smart hotels based on an online reviews-driven method.  - sustainability.  1 - 22. 

xi liang, stephanie hui-wen chuah, lisa tung.  (2025).  factors influencing consumers’ intention to purchase hotel products on douyin (tiktok): a comparison of business and leisure travelers.  - journal of hospitality and tourism insights.  2253 - 2276. 

liang xiaoxin, stephanie hui-wen chuah, victor wee eng lye.  (2025).  harnessing the power of social media marketing to transform the food industry in china .  - .  23 - 48. 

stephanie hui-wen chuah, faiz ruzman.  (2025).  reliance on foreign cloud providers poses risks.  - the sun.  . 

stephanie hui-wen chuah.  (2025).  towards an inclusive and equitable ai nation .  - the sun.  . 

stephanie hui-wen chuah & faiz ruzman.  (2025).  action taken to resolve nomad pass setbacks.  - the sun.  . 

stephanie hui-wen chuah, faiz ruzman.  (2025).  public overwhelmed by hundreds of govt apps.  - the sun.  . 

stephanie hui-wen chuah, ronan daniel.  (2025).  l’hôtel autonome, sans employés, a-t-il de l’avenir ?.  - tom.travel.  .